Privacy policy

This Privacy Policy describes how Weston Fletcher ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from westonfletcher.com (the "Site") or otherwise communicate with us (collectively, the "Services"). "You" and "your" refer to you as a user of the Services, whether as a customer, website visitor, or another individual whose information we collect.
By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, do not use or access the Services.

CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes to our practices or for legal, operational, or regulatory reasons. We will post the updated Privacy Policy on this page and revise the "Last Updated" date.

HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION
To provide our Services, we collect personal information from you in a variety of ways. The data collected depends on how you interact with us. In addition to the uses listed below, we may use your information to communicate with you, deliver services, comply with legal obligations, enforce our Terms of Service, and protect the rights of our users or others.

INFORMATION WE COLLECT DIRECTLY FROM YOU
This may include:

  • Basic contact details (name, address, phone number, email)

  • Order details (billing/shipping address, payment confirmation)

  • Account information (username, password, security questions)

  • Shopping activity (items viewed, added to cart or wish list)

  • Customer support details (communications with us)

Certain features may require personal information to function. You may decline to provide it, but this may limit your access to those features.

INFORMATION WE COLLECT THROUGH COOKIES
We collect certain data automatically via cookies and similar technologies. This "Usage Data" may include device details, browser information, IP address, and interaction data. Cookies help us operate and improve the Services.

INFORMATION WE OBTAIN FROM THIRD PARTIES
We may receive your information from vendors and service providers, such as:

  • Shopify, who powers our online store

  • Payment processors, who process payment information

  • Marketing or analytics partners
    We treat this information according to this Privacy Policy. We are not responsible for third-party practices—please review their policies for details.

HOW WE USE YOUR PERSONAL INFORMATION

  • Providing Services: To fulfill orders, process payments, arrange shipping, manage your account, and handle returns/exchanges.

  • Marketing and Advertising: To send promotional emails, display ads, and tailor marketing.

  • Security and Fraud Prevention: To detect and prevent fraud or misuse. You are responsible for safeguarding your login credentials.

  • Customer Support: To provide help and improve services.

COOKIES
We use cookies to operate and personalize our Site. For Shopify-related cookie use, see Shopify Cookie Policy. You can adjust your browser to block or delete cookies, but this may affect site functionality.

DISCLOSURE OF PERSONAL INFORMATION
We may disclose your information in the following situations:

  • To vendors and service providers (IT, shipping, payment, etc.)

  • To business and marketing partners

  • With your consent or direction (e.g., social media logins)

  • To affiliates within our corporate group

  • In business transactions (merger, acquisition, bankruptcy)

  • To comply with legal requirements or enforce our rights

DISCLOSURE OVER THE PAST 12 MONTHS
We have disclosed the following categories of personal information:

  • Identifiers: name, email, address

  • Commercial info: order/shopping data

  • Network activity: IP address, browsing info

Recipients:

  • Vendors and service providers

  • Business/marketing partners

  • Affiliates

We do not use or disclose sensitive personal information to infer characteristics about you.

USER-GENERATED CONTENT
If you post content (e.g., product reviews), it becomes public. We are not responsible for how others may use or share that content.

THIRD-PARTY LINKS
Our Site may link to other websites. We are not responsible for their content, policies, or security. Always review their privacy practices before interacting.

CHILDREN’S DATA
Our Services are not intended for children. We do not knowingly collect data from anyone under 16. If you believe we’ve collected data from a child, contact us to request deletion.

SECURITY AND RETENTION
We use commercially reasonable measures to protect your data but cannot guarantee absolute security.
We retain personal information only as long as needed for our business purposes or legal obligations.

YOUR RIGHTS AND CHOICES
Depending on your location, you may have the right to:

  • Access or request a copy of your data

  • Request deletion or correction

  • Restrict or object to processing

  • Withdraw consent

  • Appeal a decision or file a complaint

  • Manage communication preferences (unsubscribe from marketing emails)

To exercise these rights, contact us using the information below. We may request identity verification before processing your request.

COMPLAINTS
If you have concerns, please contact us. You may also have the right to contact your local data protection authority if unsatisfied with our response.

INTERNATIONAL USERS
We may process your information in the United States and other countries. We use recognized data transfer mechanisms like Standard Contractual Clauses where required.

CONTACT INFORMATION
If you have any questions or concerns, we are more than happy to assist.

Email: sales@westonfletcher.com
Phone: +1-307-215-5256
Contact Form: Click Here

Support Hours:
Monday–Friday
9AM–5PM PST